Efi Pavlou is from Athens. She studied Civil Engineering at the University of Patras, specializing in Urban Planning and Transport Engineering. She holds a master’s degree in Environmental Design of cities and buildings. She worked at the public buses and trolley transportation company O.SY. S.A. (Road Transport S.A.) for 16 years in the Transport Operations Directorate and was OSY’s Project Manager of the Telematics System for buses and trolleybuses, both during the implementation and operation of the system. Since 2018 she has been working at Athens Urban Transport Organization S.A. (OASA S.A.), in the Scheduling Department. She was actively involved in the upgrade and expansion of Hastus Software to include the scheduling of electric buses. She is actively involved in the European project metaCCAZE, a Horizon project supported by the European Commission (HORIZON-MISS-2023-CIT-01-01 – metaCCAZE) which focuses on user-centric, electric, automated and connected mobility and infrastructure in European cities. The project started in January 2024, with 48 months duration and total budget of €28,450,737.50.