Giannis Panagopoulos is IT Director, Cards & ATMs at the National Bank of Greece, with over 25 years of experience in banking technology, payments and IT governance. He has held leadership positions at Alpha Bank, Viva.com and Nexi, leading multidisciplinary teams and major technology transformation programmes. His experience spans card issuing and acquiring, platform modernisation, complex migrations and enterprise automation. He focuses on aligning technology delivery with business priorities, strengthening operational resilience and improving service reliability. He holds a BSc in Informatics and Telecommunications from the National and Kapodistrian University of Athens.