Ms. Madlen Balatlian is the General Manager of e-satisfaction.com, previously holding the position of Marketing Manager of the company. With a background in economics and marketing, Madlen has 10 years of experience in digital marketing strategy, strategic communications & business growth.
Prior to joining e-satisfaction.com, the dominant Enterprise Feedback Management Software Company in Greece, Madlen was the Head of Digital Marketing for the Balkans region at the Estée Lauder Companies and was responsible for the digital growth & investment of 4 countries (GR, BG, RO & CY) and numerous brands included in the company’s portfolio. She holds an MSc in Marketing from ALBA Graduate Business School & a BSc in Business Administration from the University of Piraeus.